Terms & Conditions

Welcome to Eesha Books, an online bookstore operated by Eesha Fintech Private Limited. By accessing or using our website, mobile application, or services (collectively referred to as the “Services”), you agree to comply with and be bound by the following Terms & Conditions.

Please read these Terms carefully before using our platform.

1. Acceptance of Terms

By accessing or using Eesha Books, you agree to these Terms & Conditions.
If you do not agree with any part of these Terms, you must not use our Services.

2. User Account

• You may be required to create an account to access certain features
• You are responsible for maintaining the confidentiality of your account credentials
• All activities under your account are your responsibility
• You agree to provide accurate, complete, and updated information

3. Products & Marketplace Model

Eesha Books offers a wide range of books across multiple categories.

• Some books may be sold or fulfilled by third-party sellers
• Product descriptions, pricing, and availability may vary
• Eesha Books acts as a platform and may not directly publish or own all listed books

4. Pricing & Availability

• All prices are subject to change without prior notice
• Product availability is not guaranteed and depends on stock
• In case of pricing or listing errors, we reserve the right to cancel or modify orders

5. Orders & Payments

• Once an order is placed, you will receive a confirmation notification
• Orders can be canceled only within a limited time before dispatch
• We support multiple payment methods:
  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Cash on Delivery (if available)
• Orders are processed only after successful payment confirmation (except COD orders)

6. Shipping & Delivery

• Delivery timelines are estimated and may vary based on:
  • Location
  • Book availability
  • Logistics conditions
• Applicable shipping charges will be shown at checkout
• Customers must ensure availability to receive orders at the provided address

7. Cancellation, Returns & Refunds

• Orders can be canceled before dispatch
• Returns are accepted for eligible cases such as:
  • Damaged books
  • Defective items
  • Incorrect deliveries
• Refunds and replacements are processed as per our Cancellation & Refund Policy

8. User Responsibilities

You agree not to:

• Use the platform for unlawful or fraudulent purposes
• Provide false or misleading information
• Interfere with platform operations or security
• Attempt unauthorized access to any system or data

9. Intellectual Property

All content on Eesha Books, including:

• Logos
• Text
• Images
• Designs

is the property of Eesha Fintech Private Limited and is protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

10. Privacy Policy

By using Eesha Books, you agree to our Privacy Policy, which explains how your data is collected, used, and protected.

11. Disclaimer of Warranties

Eesha Books provides its Services on an “as is” and “as available” basis.

We do not guarantee:

• Continuous or uninterrupted access
• Error-free performance
• Complete accuracy of product descriptions

12. Limitation of Liability

To the maximum extent permitted by law:

• Eesha Books shall not be liable for indirect or consequential damages
• Our total liability is limited to the amount paid for the product

13. Indemnification

You agree to indemnify and hold harmless Eesha Books and Eesha Fintech Private Limited, including employees and partners, from any claims or damages arising from:

• Your use of the platform
• Violation of these Terms

14. Governing Law & Dispute Resolution

• These Terms are governed by the laws of India
• Any disputes shall be resolved through arbitration
• The place of arbitration shall be Hyderabad, Telangana
• Proceedings shall be conducted in English

15. Changes to Terms

Eesha Books reserves the right to update these Terms at any time:

• Changes will be posted on this page
• Continued use of the Services implies acceptance of updated Terms

16. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

• Email: info@eeshape.in (update if needed)
• Phone: +91-9642114449 (update if needed)
• Address: 172/C, Ground Floor, Vengal Rao Nagar, Hyderabad – 500038

Eesha Books

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